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You can contact us at support@nexohomeph.tokyo
within 7 days after receipt of the product to process returns and exchanges. Confirm receipt--- Apply for return or exchange-- Customer service approved-- Customer return the goods-- Warehouse inspect and receipt-- Review of returns and exchanges--Refund/exchange. For returns and exchanges please indicate order number, name and phone number.

 We will deliver within 3 business days after confirming your order. It is expected to arrive within 3-15 business days. We will notify you whenever there are special circumstances.           

We will not use personal information provided by our customers for any purpose other than shipping and contact, not transfer or provide to a third party.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).